TERMS OF SERVICE
📜 Terms of Service
Last updated: October 2025
Welcome to MyCatly 🧵 — my tiny shop made with big love.
By visiting or purchasing from this website, you agree to the simple terms below. Please read them carefully — they’re written to keep things clear and fair for both of us.
🛍️ About My Products
All items sold on MyCatly.com are digital embroidery designs and cross-stitch patterns.
No physical items are shipped.
When you make a purchase, you’ll receive instant access to downloadable files in the described formats.
Please check that your embroidery machine supports the listed file types before purchasing.
💳 Payments
All payments are processed securely through Shopify Payments.
Prices are shown in your selected currency and include VAT where applicable.
You agree to use accurate billing details and valid payment information.
🚫 Refunds and Returns
Because my products are digital, all sales are final.
Once a file is downloaded, it can’t be returned or exchanged.
If you have any technical issues with your purchase (like missing files or errors), just contact me at info@mycatly.com, and I’ll help as quickly as possible 💛
💡 Intellectual Property
All designs, images, and descriptions on this website are created by me and protected by copyright.
You may use purchased designs for personal or small commercial embroidery projects,
but reselling, sharing, or redistributing the files themselves is not allowed.
If you want to clarify how you can use a design — feel free to ask, I’ll gladly explain 🌷
⚙️ Using the Website
Please use this website respectfully and lawfully.
Do not attempt to copy, resell, or harm the functionality of the site in any way.
I reserve the right to block access or cancel an order if suspicious activity is detected.
🔐 Privacy
Your personal information is handled with care and according to the Privacy Policy.
Payments and data are processed securely by Shopify.
⚖️ Governing Law
This shop is based in the Czech Republic,
and any disputes will be handled under Czech law.
💬 Contact
If you have any questions about these Terms or your purchase, please get in touch:
📧 info@mycatly.com
📍 Prague, Czech Republic
✨ Thank you for respecting my work and for supporting independent digital creators. I truly appreciate every order and every stitch you make with my designs! 💛